Frequently asked
Twelve questions, answered.
The basics: pricing, payouts, platforms, what we’re different from. If your question isn’t here, just ask us directly.
- 01
What is Creatorfront in one sentence?
Creatorfront is an AI-native creator program operating system for DTC brands on Shopify. The brand connects their store, AI builds their persona + matches them with creators on Phyllo’s network, drafts pitches, runs campaigns, attributes orders, and pays creators via Stripe Connect — all without the brand opening a spreadsheet. - 02
Is it really free for creators?
Yes — forever. Creators pay $0 to use Creatorfront. Brands pay the subscription ($299/mo entry) and a take-rate (8–12% of attributed GMV, depending on plan). When you earn $1,000 in commissions, you get $1,000 — minus whatever standard tax / Stripe processing fees apply to your country. - 03
What platforms do you support?
Currently: Instagram, TikTok, YouTube, X (Twitter), Twitch, LinkedIn — wherever Phyllo has a connector. We pull your last 90 days of posts to build your persona. - 04
Do I need Shopify (as a brand)?
For now, yes. Our attribution + product-catalog flow is built on Shopify Admin GraphQL. Other commerce platforms (BigCommerce, custom Stripe checkouts) are on the roadmap but not active in the v1 marketplace. - 05
How do payouts work for creators?
You connect Stripe Connect (US only at v1; other countries via PayPal fallback). When the brand’s hold period clears (usually 14 days from order date), the commission becomes payable. You request a payout (or auto-payout if the brand has it on); Stripe Connect transfers the funds to your bank in 1–2 business days.
Tax forms (W-9 for US, W-8BEN for non-US) are submitted in-app once you cross $600 YTD. - 06
What's the take-rate? How is it calculated?
Brands pay a take-rate on attributed GMV — i.e. the order subtotal that’s attributed to a creator (via discount code, cookie click, or UTM). Take-rate is 15% on STARTER, 12% on GROWTH, 10% on SCALE, custom on Enterprise. This is paid by the brand, not the creator.
So if a creator drives a $100 order with a 20% commission rate:
• Creator earns $20
• Brand pays the platform: $100 × 12% (Growth) = $12
• Net to brand: $100 − $20 (creator) − $12 (platform) = $68 - 07
Can I leave at any time? Do I lose my data?
Brand: yes — cancel any time from Stripe Billing Portal, no contract. We export your data on request (creators, campaigns, orders, attribution ledger, commissions).
Creator: there’s nothing to “leave” — you can disconnect Phyllo / Stripe Connect any time and your storefront goes private. We delete your data on GDPR/CCPA request within 30 days. - 08
How is Creatorfront different from LTK or ShopMy?
LTK and ShopMy are marketplaces — every brand competes for the same creators on the platform’s terms; the platform takes 20–25% of every commission from the creator’s earnings. Creatorfront is infrastructure — each brand has their own program, their own creators, their own brand voice. We never take a cut from the creator. The brand pays the take-rate. - 09
How is Creatorfront different from Aspire / GRIN / CreatorIQ?
Those are enterprise creator CRMs — they run $30K–$150K annual contracts and require 3–6 months to roll out. Creatorfront is built for the brand-of-one to the mid-market: same workflow, AI-native (so you don’t need a creator-marketing team), $299–$2,499/mo, 90 seconds to live. - 10
What about Shopify Collabs?
Shopify Collabs is a free creator-discovery surface inside Shopify. It’s a starting point, but it’s brand-driven (you have to do the work) and lacks the AI matching, persona generation, automated pitching, and creator-side workflow. We integrate with Shopify (we are a Shopify app); Collabs is complementary. - 11
Do you check creators are real / not bot-driven?
Phyllo gives us platform-truth audience signal — i.e., the actual API data from Instagram + TikTok + the rest, not scraped numbers. We don’t claim to “detect bots” because that’s a different category of product (HypeAuditor, Modash). We surface authentic Phyllo data; brands judge fit. - 12
Where can I see Creatorfront in action?
The fastest path: talk to us — we’ll walk you through your specific use case in 15 minutes. Alternatively, the 90-second sign-up flow itself is the demo (brand connects Shopify; AI ships their persona).
Different question?
We respond personally — no sales bots. We’ll get back within 24 hours.
Talk to us